Support

Last updated: June 1, 2026

Welcome to support for muslim. Most questions are answered below — and if not, email is the fastest way to reach a real person.

Contact

The best place to send anything — bug reports, feature ideas, complaints, kind words — is [email protected]. I read every message.

When reporting a bug, please include:

• Your device model (e.g. iPhone 15 Pro)
• iOS version (Settings → General → About)
• App version (Settings inside the app, or App Store)
• A short description of what happened and what you expected

Frequently asked questions

Where is my data?

Entirely on your device. muslim does not use a server. See the Privacy Policy for the full picture.

How do I back up my data?

Use the built-in encrypted export. You choose where the file goes — iCloud Drive, a USB drive, or another secure location.

How do I restore my data on a new device?

Install muslim on the new device, then import the encrypted export you made earlier.

I lost my data. Can you recover it?

We're sorry — because nothing is stored on our servers, we have nothing to recover from. This is the same trade-off that makes the app private. Always keep a recent encrypted export.

How do I cancel a subscription?

Open the App Store app → tap your photo → Subscriptions → muslim. Apple handles all billing.

How do I request a refund?

Refund requests are handled directly by Apple. Go to reportaproblem.apple.com and sign in.

Response times

You'll usually hear back within 1–2 business days. I'm one person — thanks for your patience.